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Welcome to the Libas Collective Help Center. This page covers the most common questions about buying pre-loved luxury items, selling your products, shipping timelines, authentication checks, payouts, and account management.

If you are a buyer, you can learn how order confirmation works, what to expect during authentication, and how delivery updates are shared. If you are a seller, you can review listing standards, item condition guidance, shipping responsibilities, and wallet withdrawals.

Browse the FAQs below to find quick answers. If you still need help, please visit the contact page and share your order or listing details so our support team can help you faster.